Faq

Size guide

Size Rings Bracelets* Necklaces
Small 16.5 mm 16 cm 40 cm
Medium 18 mm 18 cm 52 cm
Large 20.5 mm 20 cm 64 cm
Humongous 23 mm 22 cm 76 cm

* For a comfortable fit, the bracelet should be about 2 cm wider than your actual wrist

Terms and prices

Price

Shipping

Engraving

Engraving can be performed only in the font and style shown on the images**

Note that no refunds can be made for items with custom engraving.

* Companies that want to place a larger order, please contact Gunde directly to discuss details.

** If you have special requests, such as alternative fonts, symbols or imagery, please contact Gunde directly to discuss options.

*** We use a state of the art laser engraver. Since the process allows multiple items to be engraved with the same text with ease, the extra cost is only charged once when ordering multiple items with the same text.

**** Does not apply to "The Twin" that comes with 2 lines of text.

Delivery terms

Normal orders are shipped and processed within one week of payment.

All deliveries can be tracked but unfortunately we cannot assume responsibility for the shipping provider.

Refunds

Any jewelry with custom engravings are unfortunately not eligible for refunds since the engraving prevents us from restoring such items to a sellable state.

Returns

Returns of defective goods is free of charge. No other returns are accepted.

Contact Gunde and describe the item, any defects and your order number. We will send you a return slip with instructions on how to package and return the goods to us.

We can offer a full refund or a new item according to the original order. Please state clearly which option is acceptable to you.

Returns must be sent in a trackable manner. Please do not send us returns without using the slip provided by us. We will not accept any responsibility for lost items if sent in any other manner.